Wish shows two kinds of things: product pictures and names that come from stores and brands, and the photos, names and notes people add to their own lists. If something on Wish uses your work without permission, or shouldn't be there for another reason, tell us and we'll look at it quickly.
How to report a picture or a list
Write to [FILL: takedown email] and include:
- Where it is. The link to the shared list (it looks like
/l/followed by letters and numbers), or, if you saw it in the app, the product's name and what you searched for. - Which picture or item. Describe it, or attach a screenshot.
- What's wrong. For example: it's your photo or your copyrighted work; it misuses your trademark; it shows you or your personal details; or it's illegal for another reason.
- Your name and how to reach you.
For a copyright notice, please also include
- A description of your work, or a link to the original.
- A statement that you believe in good faith that this use isn't authorised by the copyright owner, its agent or the law.
- A statement that the information in your notice is accurate and, under penalty of perjury, that you are the copyright owner or authorised to act on the owner's behalf.
- Your physical or electronic signature. Typing your full name is fine.
These are the elements the US Digital Millennium Copyright Act (DMCA) asks for. You can send the same notice wherever you live.
Designated copyright agent (United States)
- Name
- [FILL: DMCA designated agent name]
- Postal address
- [FILL: DMCA agent postal address]
- [FILL: DMCA agent email]
- Phone
- [FILL: DMCA agent phone]
What happens next
- We confirm that we got your report.
- If it's complete and the content shouldn't be there, we remove the picture or item, or turn off the shared link.
- If it was on someone's list, we tell the list's owner what was removed and why, and how they can respond.
- If it's a product picture in Wish's own catalogue, we replace it or take it down.
- We may ask for more details, or decline a report that's incomplete or clearly unfounded.
If something of yours was removed
If you think it was removed by mistake, or you had permission to use it, write to [FILL: takedown email] with:
- what was removed, and the list it was on;
- a statement, under penalty of perjury, that you believe in good faith it was removed by mistake or misidentification;
- your name, address and phone number, and a statement that you accept the jurisdiction of the courts for the address you gave and will accept service from the person who reported it;
- your physical or electronic signature.
We send your reply to the person who reported the content. Unless they tell us within 10 to 14 business days that they've gone to court, we may put it back.
Repeat infringement
We turn off sharing for, and may close the accounts of, people who repeatedly add content that infringes other people's rights.
Everything else
- Something on a shared list is offensive, unsafe or about you: write to [FILL: takedown email] with the list's link and what's wrong. You don't need to be a rights owner.
- It's your own list: you can stop sharing it or replace its link at any time in the app (open the list, then the list options: Stop sharing, or Reset link). The old link stops working right away.
- Please be accurate. Knowingly false claims in a notice or a counter-notice can make you liable for damages.
For anything else, see Support. Read our Terms of use and Privacy policy.